Terms of Use
These terms apply when you play the mobile game Tugloop ("the game"), published by Capyful ("we", "us"). By installing or playing the game you accept them. If you do not accept them, please uninstall the game. Google Play's own terms also apply to how you download the game and to any purchase.
1. Licence to play
We give you a personal, non-exclusive, non-transferable, revocable licence to install and play the game on devices you control, for your own non-commercial entertainment. The game is licensed, not sold.
2. What you may not do
- Copy, sell, rent, sublicense or redistribute the game or its art, audio, levels or code.
- Reverse engineer, decompile or disassemble the game, except where that right cannot be excluded by law.
- Modify the game, or use cheats, automation or modified clients to change how it behaves, including to obtain rewards or to interfere with ads or purchases.
- Use the game in a way that breaks the law or interferes with other people's use of it.
3. Our content
The art, animation, sound, level design, text and code of the game are owned by us or licensed to us, and are protected by copyright. Fonts and third-party software components used in the game are covered by their own licences. "Tugloop" and "Capyful" are names we use for our game and studio.
4. Ads and purchases
- Ads. The game is free to play. Some versions show ads provided by Google AdMob; the current version shows none. Where ads are shown, reward videos are optional and play only when you choose them; the reward is given when the video finishes. We are not responsible for the content of third-party ads or for the sites they lead to.
- Remove Ads. The game may offer an optional one-time purchase, "Remove Ads", which stops the banner and the ads shown between levels. Reward videos stay available, because they are your choice. The purchase is not offered in every version or region.
- Payment and refunds. Purchases are made through Google Play and processed by Google under its terms. Refunds follow Google Play's refund policy; you can also write to us. A purchase is tied to your Google account and is restored when you reinstall the game with the same account.
- Prices are shown in Google Play before you confirm, in your local currency, including any taxes Google applies.
5. Virtual items
Coins earned in the game ("coils"), hearts, hints and other in-game items are part of the game. They have no monetary value, cannot be exchanged for real money or anything of value outside the game, and cannot be transferred to other players. We may change how they are earned or used, and we may correct balances that are wrong because of a bug.
6. Updates and availability
We may update, change or discontinue the game, including adding, reworking or removing features and levels. Some updates may be required to keep playing: when Google Play has a newer version for you, the game asks you to install it through Google Play's in-app update screen before you play on. We do not promise that the game will always be available or free of faults.
7. Your game progress
Your progress is stored on your device and is not backed up by us. Uninstalling the game, clearing its storage or changing device will lose it, and we cannot restore it. A Remove Ads purchase can be restored through Google Play.
8. Privacy
What the game does with data, and how to change your choices, is described in our Privacy Policy.
9. No warranty
The game is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent the law allows.
10. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss, lost data or lost profits arising from your use of the game, and our total liability is limited to the amount you paid us for the game in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. If you are a consumer, your statutory rights are not affected.
11. Ending these terms
You may stop at any time by uninstalling the game. We may end your licence if you break these terms.
12. Changes to these terms
We may revise these terms. The date at the top shows the current version. If a change is significant, we will say so in the game or in the store listing. Continuing to play after a change means you accept the revised terms.
13. Governing law
These terms are governed by the laws of Viet Nam, without affecting any mandatory consumer protection rights you have where you live.
14. Contact
Capyful — capyfulstudio@gmail.com
15. Third-party software
The game includes these third-party components, each under its own licence:
- Unity engine runtime — Unity Technologies, under the Unity Terms of Service.
- Google Firebase Unity SDK (Analytics, Crashlytics, Remote Config) and External Dependency Manager for Unity — Google LLC, Apache License 2.0; the Firebase Android libraries under the Firebase terms.
- Google Play In-app Updates, Play Core and Play Common plugins for Unity — Google LLC, Apache License 2.0; the Play Core Android library under the Play Core Software Development Kit Terms of Service.
- Unity In-App Purchasing and Google Play Billing Library — Unity Technologies and Google LLC, under their terms.
- Nunito font — the Nunito Project Authors, SIL Open Font License 1.1.